Reviewing Student's Web History

In GoGuardian

Finding a student's browsing activity report

To locate student history reports, use the search bar at the top of the screen and enter a student's name or email address, then select the result once it appears.

Student Info

Browsing activity reports contain information pertaining to the student, including:

• Their first and last name

• The last login on a school-managed Chromebook

• Their email address

• Which Organizational Unit they belong to

• Device Information (Note: If a student has not signed into a school-managed device for the first time, within the selected date range, "No Device Information" will be displayed. The device information will only update if it is the very first time the user is signing into that device)

• Their last public IP address

Date Range Filter

By default, the student history reports will show data from the last 5 days. The date range can be extended using the date picker calendar menu. Data is available for up to 6 months. You may view up to 1 month at a time. Each activity card will adjust to show content from the selected date range.

Detailed Browsing History

Activity Filter

You can now use one or multiple available filters to narrow your search down to view student browsing history by Websites, Videos, Google Docs, Web Searches, or any combination of these options.

Result Filter

The Result Filter has been updated to allow you to focus directly on the sites that were blocked for a user (this includes blocks from GoGuardian Admin, the Parent App, GoGuardian Teacher, and Smart Alerts).

A student's web history will appear in the Detailed Browsing History section. Browsing history appears chronologically, starting with the most recent content. Any time that a student navigates to a new page or is blocked by a filtering policy, the event will be logged here.  

The gear icon on the top-right of the browsing activity box will allow you to select additional columns of information regarding each site visited.

Click on the gear icon in the top-right corner of the browsing history box to select or de-select which columns of information you want to be displayed. Click "Apply" to apply the changes.

Browsing events are grouped by date and each line contains the time the page was viewed or blocked, as well as the time spent on the page. Click "Copy URL" in the far-right column (in the same row) to copy the full URL of that page.

Web activity can be filtered by type by selecting the appropriate box in the top right corner of the Detailed Browsing History section.

Additionally, custom filters can be added to the Title and URL columns by clicking on the magnifying glass button next to each column header, entering the text to filter for, and clicking "Apply."

New: Activity Timeline within detailed browsing history

A student's individual detailed browsing history will now contain its activity timeline.

This activity timeline view will include four categories, each of which can be filtered to hours or days. These items are:

a - Time Online - time spent online

b - Blocked Attempts - this shows Admin blocks (it does not show Teacher scene blocks, or Smart Alert blocks)

c - Explicit Content Alerts - any explicit content the student viewed and was alerted for

d - Websites Visited - all the websites they browsed

Please note that the data you are viewing is always for the time frame set by the date range filter.

Blocked Events

When reviewing a student's web activity, you may find records of content being blocked. GoGuardian filtering policies, Smart Alert triggers, and Teachers' Scenes can all block content. This section will help you troubleshoot the source of each block type.

Blocked By Admin Policy

This indicates that the site was blocked by a Policy block rule (either a custom URL rule or a category block).

Blocked By Smart Alerts Trigger

This indicates that content was blocked by a custom Trigger by Smart Alerts. More information about the content can be found in the Smart Alerts timeline.

Blocked By a Teacher's "Scene"

Teachers have the ability to block content during classroom sessions using Scenes. Blocked pages will appear as "Blocked By Teacher Scene" and will display the classroom owner's name.

Why was this blocked?

To review the rule which caused a website to be blocked, open up http://admin.goguardian.com  and review history via two core workflows:

A specific student's history

1. Search for a specific student who you know was blocked attempting to access a website by a scene or a GoGuardian Admin block page using the global search bar at the top of https://admin.goguardian.com.

2. Under "Detailed Browsing History" click the filter icon in the "Result" column to show only blocked website history for the student.

3. Find the target row containing blocked content of concern.

4. Click the three vertical dot (kebab) menu icon to the far right side of the row containing the blocked url of interest.

5. Click the "Why was this blocked?" option to view the rule which caused the site to be blocked.

You will see a popup containing the URL which was blocked, the policy the rule resides in, and the rule causing the site to be blocked.

Teacher Intervention

The teacher intervention section shows the number of times that a teacher or other staff member intervened by issuing a command to the student in a GoGuardian Teacher classroom session, or when the student was blocked by a teacher scene in a classroom session.

Top Content

The Top Content section displays the top five visited websites, Google docs, and Google searches for the selected date range, along with a chart representing:

• The proportion of time spent on each site (as a fraction of the total time spent on the top five sites)

• The proportion of time spent on each Google doc (as a fraction of the total time spent on the top five Google docs)

• The number of pages views relating to each of the top five Google searches

Device Usage

The Device Usage section provides a list of all the devices a student has logged into for the first time during the specified time range. If a user uses a device during the timeframe but has logged into the device for the first time prior to the time frame of the report, there will be no information available.